Trade-in for electronics stores

Add device trade-in to your store

Customers get a preliminary estimate on your website. You inspect the device at intake, agree on the final amount, and pay out in one workspace.

  • No card required
  • 0% commission on deals
  • Data hosted in Germany (EU)
  • Cancel anytime

How the customer values a device on your site

Connect the calculator to your store website

Add the widget code to your store website. Then enter that site’s address in the Website field on the Store settings page of your FastTradein workspace. The setup page has guides for different platforms. See setup guides

How device trade-in works

  1. Widget on a store website: question about the screen condition
    01

    The customer values the device on the site

    They pick a model and answer questions about its condition.

  2. Widget showing the preliminary estimate for iPhone 15 128GB
    02

    The calculator shows a preliminary estimate

    The estimate uses your store prices and rules, together with the customer’s answers.

  3. New offer page the customer receives after inspection
    03

    You inspect the device at intake

    If the condition differs from what was stated, the customer gets a link to a new offer and can accept or decline it.

  4. Request in the workspace: estimate, amount paid, and payout method
    04

    The store settles with the customer

    You pay by the selected method. FastTradein records the method and the payout status on the request.

A sample trade-in economics calculation

The calculator works with your inputs, including the share of orders with a trade-in and your margin. It shows a scenario, not a forecast of your results.

1,200 orders

€650

6%

17.5%

Scenario result: +€8,190 per month

This is a scenario based on your inputs, not a forecast. Store costs are not included.

Try 14 days free

Devices you can accept for trade-in

Choose the categories your store works with. The others can be turned off in the workspace.

  • Smartphones

  • Laptops

  • Tablets

  • Smartwatches

  • Headphones

  • Gaming consoles

Trade-in Boost & Vouchers

A store voucher instead of a monetary payout

Instead of a monetary payout, the retailer can offer a store voucher with a configurable bonus. The value of the accepted device is applied to a new purchase in that store. The retailer issues the voucher on its own terms: FastTradein only creates the code and barcode; it does not sell, hold, or redeem vouchers and does not handle money.

1

The buyback amount toward a new purchase

When a customer chooses a store voucher, the value of the accepted device is applied to a new purchase in your store. The voucher can be used for a new device or accessories.

2

Voucher code and barcode

FastTradein creates the voucher code and barcode. The store, its developer, or its POS provider sets up redemption at checkout. This is not part of the FastTradein subscription.

3

Bonus and validity on your terms

Set a bonus from 0 to 50% and the voucher validity period in the workspace.

Digital Store Voucher

Your Electronics Store

+10% bonus
Trade-in device iPhone 14 Pro 128GB
Monetary payout amount €450
Voucher value with bonus €495
Store voucher code
FT-BOOST-2026

The store, its developer, or its POS provider sets up voucher redemption at checkout

What the trade-in platform gives your store

  • Your store name

    The widget shows your store name on every plan. On Business and higher plans, the small “Powered by FastTradein” line is hidden.

  • Calculator on the store website

    The widget code goes on the site, and you add the store domain to the allow-list in the workspace.

    See setup guides
  • Device record and intake documents

    Intake records an IMEI or serial number and creates an A4 handover record.

  • Agreeing on a new amount

    If the condition differs from what was stated, the customer gets a link with a new offer and can accept or decline it.

  • Status updates to your CRM

    Status changes can be sent to a CRM through webhooks. The integration needs to be configured. Available on Business and Pro.

  • Buyback figures

    The workspace shows buyback volume, payout amounts, average payout, and the share of accepted new offers.

Trade-in FAQ for retailers

How do I add the widget to my store?

Add the widget code to your store website, then enter that site’s address in the Website field on the Store settings page of the workspace.

Who sets buyback prices?

Your store sets buyback prices in the workspace. FastTradein catalog prices are stored in euros and converted at the platform rate. You can also upload your own price table. Exporting requests to a spreadsheet is available on Business and Pro.

What if the customer brings a locked device?

The customer states an iCloud or FRP lock in the answers. If a lock is stated, the request cannot be created. FastTradein does not diagnose the phone automatically.

How does the customer get paid?

The retailer handles the payout. The customer selects an available method, and FastTradein records the choice and payout status.

Is there a per-transaction fee?

No. Only a fixed monthly subscription on the plan you pick.

Can we hide a category?

Yes. In Store settings you can turn smartphones, laptops, tablets, smartwatches, headphones, and consoles on or off.

Trade-in software pricing

The whole trade-in flow is in every plan, from the widget to inspection and the handover record. Higher plans add more requests, a bigger team, only your brand in the widget and customer emails, and integrations.

Starter

Everything you need to start trade-in

$29 / mo

Up to 50 trade-in requests a month

From $0.58 per request

  • Inspection and a new price via link
  • In-store trade-in: on-the-spot quote, handover record, and voucher
  • Your prices and nightly price import
  • Team of up to 2 people
  • 1 website

Recommended

Business

When trade-in drives sales

$99 / mo

Up to 300 trade-in requests a month

From $0.33 per request 43% cheaper per request than Starter

  • Everything in Starter
  • Only your brand in the widget and customer emails
  • Team of up to 5 people
  • Requests straight into your CRM: webhooks and CSV export
  • Up to 5 websites

Pro

For buyback and used-device stores

$199 / mo

Unlimited trade-in requests

Every request above 300 is free

  • Everything in Business
  • Unlimited team members
  • Priority support: your tickets go first in the queue
  • Unlimited websites

14 days free on any plan: pick it when you sign up and switch during the trial if you like. Subscribe early and the days left are added to your first month. No card required. Prices are in US dollars per month. Billing is monthly through our reseller Paddle, and the subscription renews automatically until you cancel it. VAT or sales tax is added at checkout where it applies.

FastTradein is software for stores. Your store buys devices and pays customers itself; we only charge the subscription fee.

When the monthly request limit is used up, the widget stops taking new requests until the limit resets: on the 1st of the month during the trial, or on the renewal date on a paid plan. We email you at 80% and 100% of the limit. You can move to a higher plan at any time.

0% commission on deals. You pay for the subscription, with no fee on the buyback.

In every plan

  • Widget in 6 languages
  • Catalog of 990+ device configurations
  • Your prices and nightly price import
  • Inspection and a new price via link
  • Handover record
  • In-store trade-in with a printed receipt
  • Store vouchers with a bonus
  • 0% commission

See what trade-in earns you

100

30%

$50

Your plan
Business · $99
One request costs
$0.99
Trade-in margin a month
$1,500
The plan costs
6.6% of that margin

The calculation uses your numbers. How many requests become trade-ins differs from store to store.

Data and intake documents

  • EU data processing

    Application data is hosted in Germany (EU). The roles of the retailer and FastTradein are described in the Data Processing Agreement.

    Data Processing Agreement

  • Webhook secret protection

    FastTradein does not collect card numbers or bank account details. The webhook secret is encrypted with AES-256-CBC when stored.

  • Intake documentation

    Generate an A4 handover record and capture an IMEI or serial number with format validation.

  • Store data stays separate

    Your store’s data is kept separate from other stores’ data.

Have questions about connecting your store?

Ask about setup, plans, or the workspace, and we will reply by email.

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Instead of Excel or a custom build

Online valuation, device inspection, and revised offers are connected in one workflow.

Launch

Excel and chat: A file, not a storefront

Custom code: Development and upkeep are required

FastTradein: Two lines of HTML and an allow-listed domain

Customer price

Excel and chat: A manager prices it

Custom code: The pricing rules have to be built

FastTradein: 990+ configurations. The store sets its own prices

Storefront brand

Excel and chat: The customer never sees it

Custom code: The storefront look has to be built

FastTradein: Your store name in the widget on every plan

Intake

Excel and chat: Changes to the amount are agreed manually

Custom code: A separate module

FastTradein: Same checklist, new amount via link

Handover record and IMEI

Excel and chat: Word and a printer

Custom code: A separate project

FastTradein: A4 record and IMEI format validation

Voucher at checkout

Excel and chat: Not wired in

Custom code: Your own POS integration

FastTradein: Voucher and Code 128

CRM

Excel and chat: Manual export

Custom code: Your own API

FastTradein: CRM status updates on Business and Pro

Cost

Excel and chat: No service subscription; the work is manual

Custom code: Build plus catalog upkeep

FastTradein: From $29/mo, 0% per deal

White-label trade-in software for electronics stores

FastTradein is for electronics stores that take in used phones, laptops, tablets, smartwatches, headphones, and consoles. The store sets the prices. The customer sees a preliminary estimate on the site. If intake finds a different condition, the customer gets a new offer and can accept or decline it.

Connect the calculator with the widget code and enter the store website address in the workspace. Setup guides for different platforms are on a separate page. There is no fee on the buyback: the store pays for the subscription.

The workspace keeps the requests, records an IMEI or serial number at intake, and creates an A4 handover record. The store can issue a voucher. We collect neither card numbers nor bank account details. When stored, the webhook secret is encrypted. The application keeps its data in Germany (EU). No bank card is needed for the 14-day trial.

Online valuation, in-store intake, and the inspection after intake use the same pricing rules. The retailer agrees on any change with the customer and completes the deal.

The store sets prices, inspects the device, pays the customer, and keeps the customer relationship. FastTradein does not buy devices, arrange logistics, wipe data, or pay the customer.